Casinos FAQ

Casino software FAQ - frequently asked questions about online casinos and casino software. It is a tutorial about online gambling.

I'm a newbie. What casino you recommend me?

If you a new in gambling industry, please read Gambling guide. Then choose casino from list of Best online casinos. Also read casino bonuses.

What is a Deposit Bonus?

Many online casinos offer Sign-up or deposit bonus. When you make your deposit you receive free cash (bonus). But you can't withdraw this bonus immediately. You must make some bets before request withdraw money. It's wager requirements. Wager requirements depends on casino. Please, Read bonus terms and rules carefully.

What is a Wager requirements?

Ok, let's see example. You deposit $100 and get $100 bonus free. Your balance = $200. In casino's terms we see - Wager requirements is 10*(bonus+deposit). This mean you must stake 10*(100+100)=$2000 before request a withdraw.

What is a Cash-Back Bonus?

Think of it as 'gambler's insurance'. You will automatically receive Cash-Back Bonuses based on any losses you may have incurred. The size of your Cash-Back Bonuses will depend on what amount the casino has chosen for a given time period. You will always receive advance notice of when the promotion is running and the amount being offered. Even if you lose, you win!

What are Comp points?

Comp stands for Complimentary. The more you play and wager, the more Comp Points you earn. Your Comp Points can be converted to REAL money and be added to your play balance. Example: Every $10 you bet in any game = 1 Comp Point. 100 Points = $1

Method of deposit?

All casinos provide variety of deposit and withdrawal methods. But you need only one. Good one. We think Neteller is the best. Other methods you can find in the payment section of this site.

Casino ask me documents, what I must do?

Casinos may ask you to provide to them scan of documents that contain your personal info, like Name, your Date of Birth, Picture, Current Address. It's very important, because if you asked and didn't provide the documents you won't get your wins money. Therefore, prepare (scan) two following documents right now: Passport or Driver License (two sides), Utility bill (the bill you've got by regular mail for phone, electricity, water etc., that includes your Name and your Current Address.). Save this documents and when you will be asked, send them to the casino support by email (better option) or by fax.